Soprano Design: ATS Profile
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Finding a software solution with a point of difference in today’s highly competitive mobile and wireless messaging sector is a tall order – but an Australian company believes it has done just that.
Soprano Design Pty Ltd has developed a suite of sophisticated, value-added mobile messaging applications that provide a single portal across the spectrum of SMS, MMS, email, voice and location.
Soprano’s CEO Dr Richard Favero says SOPRANO MEMS gave customers significant cost savings by offering a single solution through a single interface for all messaging solutions.
“SOPRANO MEMS is the first suite of business applications for business customers to use SMS, MMS and email to improve business through personalised messages,” he says.
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Soprano Design: AMP Innovation Award Winner - Case Study
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As the mobile phone messaging industry evolved in the 1990s, North Sydney software development company Soprano Design was in the vanguard of developing infrastructure that routes and delivers SMS and MMS messages. Soprano developed a string of innovative business applications that meet the mobile messaging needs of an entire enterprise. It partners with leading IT&T vendors IBM, eServGlobal and mobile data leader.
A decision to co-distribute services to mobile network operators. Established in 1994, Soprano grew significantly in recent years, winning contracts for mobile messaging services with Telstra, one Middle Eastern and two northern European operators. They are currently forging into the US. Soprano was a partner in industry-leading solutions in Australia including the first wireless application protocol in banking, first credit card transaction via SMS and first person-to-person mobile payment via SMS and interactive voice response.
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Soprano Design Wins 2010 National Telstra Business Award
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SOPRANO Design has been selected as the winner of the coveted 2010 National Telstra Business Awards - AMP Innovation Award.
"Winning the coveted National Telstra Business Award's AMP Innovation Award is a great honour for the SOPRANO team. It is gratifying to be recognised for our dedication to continuous product and service innovation over the last 16 years. This Award coincides with our significant international success with contracts with in the USA, UK, Ireland, Egypt and Jordan." said Richard Favero, CEO of Soprano Design.
The 2010 Telstra Business Awards National Presentation Gala Dinner was held on Friday the 20th of August at The Westin Hotel in Sydney. |
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Soprano Design Wins 2010 NSW Telstra Business Award
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Peter Nicholas, Director of Customer Value at AMP, announced at the NSW Telstra Business Awards annual gala dinner that Soprano Design is the 2010 winner of the NSW Telstra Business Award's AMP Innovation Award.CEO Richard Favero said:
"Winning the NSW Telstra Business Award's AMP Innovation Award is a huge honour for Soprano and an even greater accolade after being in the industry for 16 years," said Dr Richard Favero, CEO, Soprano Design. "The Telstra Business Awards remain Australia's pre-eminent business awards program and this achievement is a tribute to Soprano's dedication to being the best in its class and commitment to enable mobile network operators to deliver first-rate wireless and mobile messaging technology to their enterprise and government customers."
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Soprano Design and IBM - Case Study
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Soprano Design is the leading provider of mobile messaging and wireless application infrastructure in Australia. Mobile network operators, wireless application service providers, banks, government agencies and many of the world’s top corporations rely on Soprano's technology and applications to improve staff, customer and supplier communications.
Soprano's Enterprise Messaging Suite (MEMS) provides mobile network operators with a growing suite of sophisticated value-added mobile messaging applications to increase SMS, MMS and e-mail revenue. Users benefit though rapid low-cost activation using pre-integrated applications to popular CRM, ERP, billing, HR and workforce management systems.
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Soprano Design and Australian Technology Showcase - Case Study
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Finding a software solution with a point of difference in today’s highly competitive mobile and wireless messaging sector is a tall order – but an Australian company believes it has done just that.
Soprano Design Pty Ltd has developed a suite of sophisticated, value-added mobile messaging applications that provides a single portal across the spectrum of SMS, MMS and email. SOPRANO MEMS is already attracting global interest, with the international Global System for Mobile Communications Association selecting it as a finalist for the 2008 GSMA Global Mobile Awards in the category of Best Mobile Enterprise Product or Service.
On the home front SOPRANO MEMS has also been integrated in to Telstra's messaging infrastructure to provide a carrier-grade mobile messaging application suite marketed to enterprise and government customers, as Telstra Integrated Messaging powered by Soprano.
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Telstra Integrated Messaging Powered by Soprano: NAB - Case Study
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Telstra [Integrated Messaging poweredby SOPRANO]’s SMS solution enables National Australia Bank to pioneer security in Internet Banking, resulting in a 15% increase in new customers registered for Internet Banking in the year to September 2009.
“With customer security such a high priority for the National when offering internet banking, this new security feature offers a balance between improved security and customer convenience.”
Ean van Vuuren
Head of Channel Solutions
Deposits and Retail Transactions
National Australia Bank
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Telstra Integrated Messaging Powered by Soprano: HooHaa Media - Case Study
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When HooHaa Media arrived in Australia from New Zealand less than two years ago, they needed a forward-thinking telecommunications company to partner the delivery of their concept. Telstra fitted the bill, offering TIM (Telstra Integrated Messaging) as the best solution to deliver advertising and promotional SMSs to an accurately targeted membership on behalf of their clients at the appropriate time of day. This enabled the energies and resources of HooHaa staff to focus on generating new business and developing relationships with existing clients.
HooHaa Media uses Telstra Integrated Messaging to send advertising and promotional SMSs to a targeted membership on behalf of their client.
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Telstra Integrated Messaging Powered by Soprano: Plumpton Education Community - Case Study
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Plumpton Education Community, uniquely, is a community of five schools that has developed the Collaboration for Learning model. PEC utilises a hosted messaging platform integrated with learning management systems to enhance the learning experience for students and improve school administration.
“TIM is a program that we can access via the internet that we can instantly message parents, staff, students… using it in an educational purpose, as well as administrative purpose.”
Jane Bryan
Classroom Teacher
Plumpton High School
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