SOPRANO and the Healthcare Industry
The healthcare industry encompasses international, national and regional hospitals and health care providers, ambulance, specialists within the areas of dentistry, nursing and allied health and health/medical insurance. Current issues that face the industry include loss of revenue due to failure to attend rates for appointments, managing relief and emergency staffing within hospitals and clinics, patient waiting times and funding.
Soprano has a range of product solutions that can be tailored to suit the business needs of international, national and regional hospitals and health care providers. Soprano’s award winning Mobile Enterprise Messaging Suite (MEMS) can be utilised reduce failure to attend rates, provide a staff shift fulfillment solution and to automate business processes to reduce human latency and increase operational efficiency.
SOPRANO Solutions: Mobile Enterprise Messaging Suite
Appointment and Patient Reminders
Soprano can send SMS appointment confirmation and reminders to patients reduce Failure To Attend (FTA) rates. Also send notifications for periodical checks or the collection of lab tests/results.
Soprano can also enable your business to provide follow up after care services for patients by sending SMS reminders for medication and treatment schedules.
Interested? See SOPRANO Reminder.
Staffing
Soprano can provide an SMS based solution to advertise and fill available staff shifts within departments and then automatically update rosters. This solution can significantly reduce the time and costs allocated to manual roster management.
Interested? See SOPRANO StaffMatch.
Emergency Services
Utilise SMS technology for rapid disaster and outbreak coordination and to communicate to ground staff during emergencies.
Interested? See SOPRANO WebSMS
Health Information Services
Deliver informative drug/alcohol/smoking campaigns as well as health tips or news updates via SMS.
Interested? See SOPRANO Campaign Manager.
Key Products:
• SOPRANO Reminder
• SOPRANO StaffMatch
• SOPRANO WebSMS
• SOPRANO Campaign Manager
SOPRANO Mobile Healthcare Suite
SOPRANO Mobile Healthcare Suite (MHS) presents healthcare providers with a suite of ready to use mobile messaging applications that help to manage and streamline workplace processes. Our customers use SOPRANO MHS to run interactive mobile marketing campaigns, automate job offers and shift confirmations, schedule appointment reminders to improve appointment attendance and provide a set of protocols and API's to enable existing IT systems to be enabled for Mobile Technology. You can benefit though rapid low cost activation using pre-integrated applications to popular CRM, ERP, Billing, HR and Workforce Management systems.
Interested? See SOPRANO Mobile Health Suite
