Revolutionising HR: How Conversational AI can release pressure on overburdened…
Take a look behind the scenes of any enterprise or government organisation and you’ll likely see HR departments that face similar operational challenges
Soprano & BT Win Gold for Transformative AI Chatbot Solution
Patient Concierge won ‘Best AI Chatbot Solution’ at Juniper Research’s Future Digital Awards Soprano Design and BT took home gold at Juniper Research’s
What Is A2P SMS? The Benefits of A2P Messaging
According to a recent report from Juniper Research, the A2P messaging space is forecasted to grow 55% by 2028, with an additional 1.2
Australia’s SMS Sender ID Registry: All You Need to Know
In May 2023, the Australian government announced it was launching Australia’s first SMS Sender ID Registry to crack down on scammers after 47%
What is RCS Messaging & How Can it Help Your…
RCS messaging has been making headlines in recent months on the back of Apple ending years of speculation and announcing they’d be adopting
Top 5 Trends Set to Shape Customer Communication in 2024
As well as representing a time of reflection and celebration, the New Year is also about looking ahead at what’s to come —