Engaging the neglected 47%
A Mobile CX Solution for banking CDOs that reaches more customers
Even with pandemic lockdowns, only 53% of bank customers have fully adopted mobile banking apps, the place where CDOs are focusing their budgets and best minds. How are you engaging the other 47%?
This whitepaper explores the phenomenon of this significant group of disengaged bank consumers, how a mobile CX solution helps banks meaningfully engage this group, and considerations to keep in mind as you make the business case for investing in digital strategies to build a sustainable bank of tomorrow.
Download the paper to learn:
- Why the 47% are unengaged and where they are going
- The role of Mobile Communications in CX in reengaging the 47%
- 3 steps to better customer engagement
Fill out the form to download “Engaging the Neglected 47%” whitepaper.