Interactive B2C Communications to engage your customers
Create rich and engaging communications with our B2C Solutions
Send Engaging and Interactive B2C Communications
Build trust and meaningful connections with your audience
Welcome to the future of mobile messaging, providing an enhanced way to engage customers, employees and partners.
Soprano’s Interactive Messaging Solution allows you to go beyond the simple text message.
Improve engagement rates by designing rich and compelling mobile forms in Soprano’s easy to use, drag and drop editor to enable a two-way interactive messaging experience.
How Interactive Messaging Works?
- Create HTML5 forms with an easy drag and drop editor.
- Send interactive messages using the power of SMS.
- Utilise branded templates for interactive campaigns .
- Foster immediate interaction with your audience.
- Track responses in real-time and optimise performance.
Build Meaningful Connections
B2C text messaging is a more interactive experience than the basic SMS. Leverage smarter messaging technologies to build deeper and more meaningful connections with your customers.
- Multichannel Messaging Platform
- HTML5 Forms
- Immediate SMS Delivery
- Rich Media
- Different Form Options
- Personalised Communications
- Campaign Management
- Real-Time Engagement Tracking
- Advanced Message Analytics
- Direct Collaboration and Feedback
- ROI performance Analytics
B2C Interactive Messaging Features
Easy Drag & Drop Editor
Branding and Personalisation
Hyperlinking
SMS Deliverability
HTML5 Form Engagement
Data Integration
Consolidation
Response Tracking
B2C Customer Messaging Solutions
Send customer notifications directly to the device they always use – their smartphone.
Satisfaction Surveys
Build trust and show your customers that you value their opinion by sending timely and engaging opinion surveys.
Communicate Loyalty Offers
Reward loyal customers and deepen engagement with relevant promotions that will interest them based on their feedback .
Appointment Scheduling
Provide users with the power to interactively schedule appointments directly from their mobile phones and send appointment reminders with the ability to reschedule if they need to.
Increase Employee Satisfaction
Motivate your workforce and increase engagement, safety, and productivity with B2C text messaging.
Opinion Polls
Demonstrate your commitment to providing a positive environment for your workforce by deploying engaging opinion surveys to collect their feedback.
Staff Communication
Use interactive HTML5 forms to verify the status and safety using a multi-channel approach. Ensure your workforce feel safe and supported .
Emergency Alerts
Commit to 100% safety for your workforce. In the event of an incident, quickly raise an alert using interactive messaging and communicate meeting points using visual maps.