Soprano Blog

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December 6th, 2024

Insurance Communication Best Practices for Effective Policyholder Engagement

For insurance providers, policyholder engagement is everything. Reason being is because unengaged policyholders — like those who don’t read your emails or interact

7 Mins. reading time
December 4th, 2024

Soprano Design & BT Win Smarter Workflows Award for NHS…

Sydney, December 2024 – Soprano & BT Take Home Gold for Conversational AI Solution Reducing Did Not Attends & Streamlining Clinical Pathways in

2 Mins. reading time
November 8th, 2024

Soprano Design Nominated for Two Prestigious Public Sector Awards

Soprano Design has been shortlisted for the prestigious Smarter Working Live Awards 2024 in the UK for two separate Conversational AI-powered public sector

4 Mins. reading time
October 23rd, 2024

What are Passkeys and Should You Start Using Them?

Passwords have always been at the heart of online security, ensuring that users logging in are who they say they are. But as

8 Mins. reading time
October 15th, 2024

Soprano Design Celebrates 30 Years of Continuous Communication Innovation

October 2024, Sydney – APAC’s Largest CPaaS Provider Eyes More Technology Breakthroughs After Celebrating Milestone Anniversary. Australian automated communications technology company Soprano Design

3 Mins. reading time
October 2nd, 2024

Okta MFA Alternative: Soprano Okta Connector

As of September 15, 2024, Okta no longer provides SMS and Voice-based Multi-Factor Authentication (MFA) services. For businesses that rely on these methods

3 Mins. reading time