Why Soprano?

Communication solutions tuned for larger size, scale and ambition.

Your Communication Technology Partner

When we started 30 years ago, we knew that technology and communication working together could unlock new and exciting interactions. And we were right. Today we stand out in the CPaaS industry as a leading enabler for enterprise communications, with a customer-centered approach that allows us to reach significant results with our clients and partners.

We pride ourselves on helping large organizations and governments create richer meanings, deeper trust, and better connections with their audiences. We pride ourselves on building technology for the future of communication.

We Believe in the Power of Communication

At Soprano, we all work with energy, passion, and ambition to understand our client’s unique communication needs and create technology solutions that help them unleash their full communication potential.

We still have a lot to discover. Let’s do it together.

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Global Communication Solutions for Large Enterprise & Government

Soprano brings 30 years of experience with enterprise-level mobile messaging to each of our clients. That’s why over 150 of the Global Forbes 2000 companies and large government organisations on four continents trust us with their communications to their consumers, employees, patients, and citizens every year.

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Soprano Connect is a leading global CPaaS solution, proudly featured by

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Soprano Success Timeline

30 Years of Innovation and Invention

  • 2024 – ACQUIRED WHISPIR & BECAME LARGEST CPAAS PROVIDER IN APAC
  • 2023 – ACQUIRED LEADING MOBILE MESSAGING PROVIDER HELLO TECHNOLOGY
  • 2022 – ACQUIRED UBISEND & ADDED CONVERSATIONAL AI CAPABILITIES TO CPAAS SOLUTION
  • 2021 – LAUNCHED INDUSTRY-FIRST WHOLE OF GOVERNMENT CPAAS SOLUTION
  • 2020 – ACQUIRED LEADING CPAAS PROVIDER SILVERSTREET
  • 2018 – SMART PHILIPPINES PARTNERSHIP
  • 2016 – VODAFONE PARTNERSHIPS IN NEW ZEALAND, SPAIN & GERMANY
  • 2016 – PARTNERED WITH TELSTRA TO LAUNCH TELSTRA SMART MESSENGER
  • 2014 – LAUNCHED THE AWARD-WINNING SOPRANO GAMMAThe world’s first integrated, secure, encrypted mobile messaging app.
  • 2012 – BT PARTNERSHIP (FORMERLY EE)
  • 2010 – STARHUB PARTNERSHIP
  • 2010 – AT&T PARTNERSHIP
  • 2007 – TELSTRA PARTNERSHIP
  • 2006 – LAUNCHED SOPRANO MEMS Soprano’s entry into SaaS (cloud-hosted) enterprise text messaging.
  • 2002 – BEGAN POWERING AUSTRALIAN IDOL TV SHOW VOTING
  • 2001 – POWERED THE FIRST MOBILE PAYMENT TRANSACTION IN AUSTRALIA
  • 2000 – LAUNCHED SOPRANO CGPHigh-volume, mission-critical SMS for Telstra’s largest messaging customers.
  • 1999 – BEGAN POWERING OPTUS WAP MANAGEMENT
  • 1994 – FOUNDED AS A SOFTWARE CONSULTING FIRMSoprano Design was founded as a software consulting company in intelligent networks.

Global Presence

Soprano is headquartered in Sydney, Australia, with regional presence in Europe, North America, South America, New Zealand, and Southeast Asia.

Worldwide Headquarters:

Soprano Design Pty Ltd
Level 15, 132 Arthur Street
North Sydney NSW 2060
Sydney, Australia

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Regional Strength

EUROPE

Manchester,  Brussels, Barcelona, Cluj-Napoca, Bucharest

NORTH AMERICA

Seattle, Atlanta, Dallas, San Diego

SOUTH AMERICA

Sao Paolo, Medellin, Bogotá, Santiago de Chile

ASIA

Singapore, Kuala Lumpur, Manila

AUSTRALIA & NZ

Sydney, Melbourne, Auckland

Soprano Leadership Team

Committed to CPaaS Industry Excellence